New Patients
Welcome! Here’s what to expect.
Reaching out is often the hardest step, and you’ve already taken it. We’ll walk alongside you from your first phone call to your child’s first session, and every step after.
Four simple steps
From “I have a concern” to “we have a plan.”
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1
Give us a call
Call (937) 427-1919 and tell us a little about your child and the therapy you’re looking for. Not sure which one? That’s okay. We’ll help you figure it out.
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2
Insurance & scheduling
We’ll guide you through insurance verification, help you find out whether a referral or pre-authorization is needed, and schedule your visit.
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3
Evaluation
Your therapist evaluates your child’s areas of need and gathers the information needed to develop an individualized plan.
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4
Therapy begins
Your therapist puts a customized treatment plan into action, designed to build functional skills and independence.
Before your first visit
A little preparation goes a long way.
Completing your paperwork ahead of time gives your therapist a head start on getting to know your child, and means more of your first visit can be spent on what matters most.
- Print and complete your forms. You’ll find every new-patient form on our forms page.
- Check your insurance. We’ll help you verify coverage and find out whether a referral or pre-authorization is required.
- Jot down what you’re noticing. Your observations, questions and goals help your therapist understand your child.
Insurance at a glance
In network: Anthem, Medical Mutual of Ohio and Tricare.
Not currently accepted: United Healthcare, Humana, Aetna, Medicaid, Medicare or other state-funded insurance.
Other funding may be available through scholarships, county resources and grants, and our front desk can help you explore your options.
Insurance & funding detailsCommon questions
Questions families often ask
How do I know which therapy my child needs?
You don’t need to know before you call. Tell us what you’re noticing, and we’ll help you decide which service makes sense as a starting point. Because our speech, occupational and physical therapists work side by side, it’s easy to add or adjust services as we get to know your child.
What ages do you work with?
We provide services to children of all ages, with a wide range of needs and diagnoses.
Do I need a referral?
It depends on your insurance. When you call, we’ll guide you through verification and help you find out whether a referral or pre-authorization is required.
Can my child see more than one therapist?
Absolutely. Many of our patients receive a combination of speech, feeding, occupational and physical therapy. Let our front desk know, and we’ll do our best to schedule appointments.
What insurance do you accept?
We’re currently in network with Anthem, Medical Mutual of Ohio and Tricare. Visit our insurance page for details and alternative funding resources.
When are you open?
We see children by appointment only, Monday – Thursday, 8 AM – 6 PM. The best way to reach us is by phone at (937) 427-1919.
We’re here to help
Let’s help your child take the next step.
Whether you have a specific concern or simply a feeling that something isn’t quite right, we’re here to listen. Give us a call. We’ll talk through what you’re noticing and help you find the right place to start.
